Privacy Policy

Last updated: March 2026

1. Information We Collect

When you contact us through our website, we collect the information you provide including your name, email address, phone number, NDIS number (if provided), and the content of your message. This information is sent directly to our email via FormSubmit and is not stored on our website servers.

2. How We Use Your Information

We use your information to:

• Respond to your enquiry
• Assess your eligibility for our services
• Set up your participant profile if you choose to register with us
• Communicate with you about our services

3. NDIS Privacy Requirements

As a registered NDIS provider, we comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the NDIS Act 2013. Your NDIS-related information is handled in accordance with NDIS rules and the NDIS Quality and Safeguards Commission requirements.

4. Information Sharing

We do not sell or share your personal information with third parties except:

• When required by law or the NDIS Quality and Safeguards Commission
• With your consent (e.g., sharing information with the NDIA for plan management)
• With our service partners directly involved in your care

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. Contact form submissions are transmitted securely via HTTPS.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. Contact us at liam@marnusdraper.com to make a request.

7. Contact

For privacy-related enquiries, contact:
Angelic Love Family Care Pty Ltd
Email: liam@marnusdraper.com